01Who we are
This website is operated by Power Agro, an import and export trade house for industrial and agricultural bearings, located at 2nd Floor, 12/14 Hira Bhuvan, Dariyasthan Street, Masjid Bunder, Mumbai 400003, India (GSTIN 27AAZHA9435Q1Z5).
In this policy, “we”, “us” and “our” refer to Power Agro. “You” refers to any visitor, customer or business contact who interacts with us.
02Information we collect
Information you give us
When you submit a sourcing request, email us, call us or message us on WhatsApp, we may collect:
- Your name, company name and job role
- Email address, phone number and business address
- Bearing designations, quantities, target brands and other details of your requirement
- Billing, shipping and tax details (such as GSTIN or import/export codes) when you place an order
Information collected automatically
Like most websites, our hosting provider may record basic technical data when you visit, such as your IP address, browser type, pages viewed and the date and time of your visit. This is used for security and to keep the site running reliably.
03How we use your information
We use the information we collect only for legitimate business purposes, including to:
- Respond to enquiries and prepare quotations
- Source, process, ship and invoice orders
- Prepare export and customs documentation required by law
- Maintain accounting and tax records as required under Indian law
- Send you updates about an order or enquiry you have made
- Protect our website and business against fraud and misuse
We do not sell your personal information, and we do not send marketing messages without your consent.
06Data retention
We keep enquiry records for as long as needed to respond and follow up. Order, invoice and shipping records are retained for the period required under applicable tax, customs and accounting laws in India, after which they are securely deleted.
07Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
08Your rights
Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may:
- Ask what personal information we hold about you
- Ask us to correct or update inaccurate information
- Ask us to delete information we are not legally required to keep
- Withdraw consent you have previously given
To make a request, contact us using the details below. We may need to verify your identity before acting on it.
09Third-party links
Our website links to third-party services such as Google Maps and WhatsApp. Their handling of your data is governed by their own privacy policies, which we encourage you to review.
10Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top of this page shows when it was last revised. Continued use of the website after changes are posted means you accept the updated policy.
11Contact & grievances
For any question, request or complaint about this policy or your personal information, contact:
Power Agro
2nd Floor, 12/14 Hira Bhuvan, Dariyasthan Street, Masjid Bunder, Mumbai 400003
Email: info.poweragro@gmail.com
Phone: +91 98207 17873
We aim to respond to all requests within 30 days. See also our Terms & Conditions.